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AI Voice Engine
Run Intelligent Voice Campaigns at Scale.
Chat / Voice Widget
Embed Conversational Widgets Across Web and Mobile.
AI Voice Analysis
Turn Customer Calls Into Better Sales and Service.
Supervisor Agents
Orchestrate AI Agents with Built-In Oversight and Control.
Agents Orchestration
Coordinate Multiple AI Agents into One Reliable Outcome.
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Build and Deploy Agentic Platforms on Your Infrastructure.
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Voice Analysis

Turn Customer Calls Into Better Sales and Service.

Automatically transcribe and analyze your recorded calls. See what customers need, where conversations fall short, and what your team should do next.

Every conversation has value

Your Calls Hold the Answers. Put Them to Work.

Missed follow-ups. Recurring objections. Questions left unanswered. The details that shape customer experience are often buried in recordings. Growww Voice Analysis turns those conversations into clear summaries, quality assessments, and next steps—giving managers a practical way to improve sales and service without listening to every call.

AI you fully control.

 Full Ownership. Full Privacy.

The Engine provides a complete set of production-ready components to build, deploy, and operate AI agents across channels. From voice and chat interfaces to avatars, integrations, and enterprise controls, each product is designed to work together as a single system, giving teams flexibility without fragmentation and control without added complexity.

Recordings and Transcripts Together

Review the original audio alongside a full transcript and AI-generated summary. Get the essentials quickly, with the conversation available whenever you need more context.

Outcomes, Topics and Sentiment

Understand why the customer called, what was discussed, and how the conversation ended. Surface recurring concerns and signs of frustration that deserve a closer look.

Action Items and Follow-Ups

Identify commitments, unanswered questions, and required next steps. Give your team a clearer view of which conversations need further contact and why.

Give Every Call a Consistent Review.

Automatically evaluate available recordings against your communication standards. Help managers spot coaching needs and review the conversations that matter most.

Your Standards, Applied Consistently

Assess calls against your scripts, sales process, procedures, and company knowledge. Configure evaluation criteria around what a successful conversation means for your business.

Clearer Performance Feedback

Evaluate clarity, politeness, accuracy, and problem resolution. Use AI-generated feedback to identify strengths and areas for improvement, with recordings and transcripts available for manager review.

Coaching Groundedin Real Calls

Show your team where an explanation was unclear, an objection went unanswered, or a next step was missed. Make coaching specific enough to put into practice.

The complete conversation history

Every Call Adds Context.

Connect conversations by customer or phone number. Help your team understand what happened before, what was promised, and what remains unresolved.

Pick Up Where the Last Call Ended

Review previous interactions before the next conversation. Give agents the context to continue helping customers without asking them to repeat their story.

Follow Commitments Across Calls

See what your team agreed to and whether later conversations left the issue open. Make outstanding actions easier to identify and follow through.

Find Patterns Behind Sales Outcomes

Dynamically route tasks across models based on task complexity, sensitivity, security level, or compliance rules. This ensures the right model is used for each interaction with full governance.

Built for teams that talk to customers

Better Visibility for Every Customer-Facing Team.

Give sales, service, and operations managers a shared understanding of conversation quality—and a clearer starting point for improvement.

Sales Teams
‍

Review qualification, objection handling, and agreed next steps. Identify effective approaches and help more of your team put them into practice.

Customer Supportand Contact Centers

Assess explanation quality, unresolved issues, and follow-up needs. Focus coaching on the conversations and recurring problems that need attention.

Service andOperations Teams

Understand requests, commitments, and handoff gaps. Help teams coordinate the work that needs to happen after the call ends.

Powered by Growww AI

Connect Call Insights to What Happens Next.

Growww Voice Analysis works with recordings from your existing phone system and connects with your wider Growww AI environment.

With CRM and workflow integrations configured for your business, identified follow-ups can become tasks, call insights can enrich customer records, and unresolved issues can trigger the next step in your process. Start with voice analysis. Extend it into the systems your team already uses.

In use across customer facing teams

Built Around Real Conversations and Real Workflows.

Uronova Center

Understand patient conversations, identify follow-up requirements, and review the quality of customer interactions.

Fizionova Center

Gain visibility into patient inquiries, required next steps, and team performance across the communication journey.

Žan Vulić Therapy

Turn recorded sales conversations into structured feedback for coaching and performance improvement.

Majstori Grada

Identify unresolved conversations, required actions, and communication gaps across a complex service operation.

Your questions, answered.

Getting Started With Growww Voice Analysis

Do we need to replace our phone system?

No. Growww Voice Analysis is designed to work with your existing telephony setup. Recordings can be collected from your PBX, phone system, APIs, or other supported sources. We confirm the connection options during implementation.

Does it analyze calls automatically?

Yes. Once a supported recording source is connected and processing is configured, available recordings can be transcribed and analyzed automatically. Managers can then focus their review on flagged issues and coaching opportunities.

What does the AI analyze?

It can identify conversation outcomes, topics, customer intent, sentiment, action items, and follow-up needs. It also generates summaries and evaluates agent performance against criteria configured for your business.

Can we use our own scoring criteria?

Yes. Evaluations can reflect your scripts, sales methodology, procedures, company knowledge, and communication standards. AI-generated scores support manager review, with the underlying conversation available for context.

Can managers listen to the original call?

Yes. The original recording remains available alongside the transcript, analysis, and call details, so managers can review the conversation behind the feedback.

Can we see earlier calls with the same customer?

Yes. Conversations can be linked by phone number, helping your team review previous interactions, commitments, and unresolved issues as part of the wider customer journey.

Can it connect to our CRM and workflows?

Yes. Growww Voice Analysis can be integrated with CRM records and internal workflows. The connections and actions are configured around your systems and the way your team works.

Can we start with voice analysis alone?

Yes. It can be implemented for call analysis as a focused use case, while remaining part of the Growww AI platform. Additional integrations and workflows can be added as your needs develop.

See What Your Calls Can Tell You.

Discover how Growww Voice Analysis can help your team improve conversation quality, strengthen follow-up, and turn customer feedback into action.

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